From outdoor
to technology
From outdoor
to technology
A deep-dive into Ridgerunner’s journey and a transparent conversation with its founder on how our partnership shaped their bold vision into a successful product.
A deep-dive into Ridgerunner’s journey and a transparent conversation with its founder on how our partnership shaped their bold vision into a successful product.
SUCCESS STORY
DISRUPTING AN INDUSTRY
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Ridgerunner is building the missing digital infrastructure for the outdoor industry.
Ridgerunner is building the missing digital infrastructure for the outdoor industry.
Ridgerunner is building the missing digital infrastructure for the outdoor industry.
Instead of brands juggling clunky websites, old-school wholesale, and scattered tools, they give them one place to run everything: a website studio for their own branded site, a global marketplace for exposure without retail middlemen, and a powerful backend to handle orders, inventory, taxes, marketing, and shipping.
Instead of brands juggling clunky websites, old-school wholesale, and scattered tools, they give them one place to run everything: a website studio for their own branded site, a global marketplace for exposure without retail middlemen, and a powerful backend to handle orders, inventory, taxes, marketing, and shipping.
Instead of brands juggling clunky websites, old-school wholesale, and scattered tools, they give them one place to run everything: a website studio for their own branded site, a global marketplace for exposure without retail middlemen, and a powerful backend to handle orders, inventory, taxes, marketing, and shipping.
It’s a big shift for an industry that’s still operating like it’s the 90s.
It’s a big shift for an industry that’s still operating like it’s the 90s.
It’s a big shift for an industry that’s still operating like it’s the 90s.
When we first met, Ridgerunner had an early product and a clear idea of where they wanted to go. Most founders talk about disrupting an industry. Ridgerunner actually does it and Adam Gifford is one of the founders behind that vision.
When we first met, Ridgerunner had an early product and a clear idea of where they wanted to go. Most founders talk about disrupting an industry. Ridgerunner actually does it and Adam Gifford is one of the founders behind that vision.
When we first met, Ridgerunner had an early product and a clear idea of where they wanted to go. Most founders talk about disrupting an industry. Ridgerunner actually does it and Adam Gifford is one of the founders behind that vision.
Ten months into working together as an embedded design partner, we sat down with Adam for an open, honest conversation.
Ten months into working together as an embedded design partner, we sat down with Adam for an open, honest conversation.
Ten months into working together as an embedded design partner, we sat down with Adam for an open, honest conversation.
This interview looks at the collaboration from his side: how we started, how we worked day-to-day, and what changed for Ridgerunner once the new product and brand were in the hands of real customers.
This interview looks at the collaboration from his side: how we started, how we worked day-to-day, and what changed for Ridgerunner once the new product and brand were in the hands of real customers.
This interview looks at the collaboration from his side: how we started, how we worked day-to-day, and what changed for Ridgerunner once the new product and brand were in the hands of real customers.
CONTEXT
CONTEXT
CONTEXT
“We are building the digital infrastructure for the outdoor industry. It is antiquated. It is broken.”
“We are building the digital infrastructure for the outdoor industry. It is antiquated. It is broken.”
“We are building the digital infrastructure for the outdoor industry. It is antiquated. It is broken.”
“We are building the digital infrastructure for the outdoor industry. It is antiquated. It is broken.”
Adam Gifford
CEO @Ridgerunner
“We knew the UX for what we were building did not exist. We needed someone to distill the complexity into paths that felt obvious, someone committed to our vision.”
“We knew the UX for what we were building did not exist. We needed someone to distill the complexity into paths that felt obvious, someone committed to our vision.”
“We knew the UX for what we were building did not exist. We needed someone to distill the complexity into paths that felt obvious, someone committed to our vision.”
Adam Gifford
CEO @Ridgerunner
0:00/1:34
They had the idea.
They had the market insight.
They had the idea.
They had the market insight.
They had the idea.
They had the market insight.
And now they were looking for someone who could take a deeply complex ecosystem multi-layered workflows, marketplace logic, global tax compliance, inventory systems, an entire business platform and turn it into something that felt simple, intuitive, and instantly usable.
And now they were looking for someone who could take a deeply complex ecosystem multi-layered workflows, marketplace logic, global tax compliance, inventory systems, an entire business platform and turn it into something that felt simple, intuitive, and instantly usable.
And now they were looking for someone who could take a deeply complex ecosystem multi-layered workflows, marketplace logic, global tax compliance, inventory systems, an entire business platform and turn it into something that felt simple, intuitive, and instantly usable.
And on top of that?
Blend modern tech with the soul of fishermen, hunters, and the entire outdoor world.
Not too “SaaS.”
Not too “campfire.”
Something in between something the industry had never seen.
And on top of that?
Blend modern tech with the soul of fishermen, hunters, and the entire outdoor world.
Not too “SaaS.”
Not too “campfire.”
Something in between something the industry had never seen.
And on top of that?
Blend modern tech with the soul of fishermen, hunters, and the entire outdoor world.
Not too “SaaS.”
Not too “campfire.”
Something in between something the industry had never seen.
As Adam put it, "we were searching for a unicorn".
And that’s where the partnership began.
As Adam put it, "we were searching for a unicorn".
And that’s where the partnership began.
As Adam put it, "we were searching for a unicorn".
And that’s where the partnership began.
From the first week, the dynamic was unmistakable. This wasn’t a client–agency relationship. It was two teams merging into one rhythm.
From the first week, the dynamic was unmistakable. This wasn’t a client–agency relationship. It was two teams merging into one rhythm.
From the first week, the dynamic was unmistakable. This wasn’t a client–agency relationship. It was two teams merging into one rhythm.
From the first week, the dynamic was unmistakable. This wasn’t a client–agency relationship. It was two teams merging into one rhythm.
“I couldn’t ask for a better relationship. I wish there were two of you in our organization.”
“I couldn’t ask for a better relationship. I wish there were two of you in our organization.”
“I couldn’t ask for a better relationship. I wish there were two of you in our organization.”
Adam Gifford
CEO @Ridgerunner
0:00/1:34
One Team
One Team
One Team
Ideas moved fast. A quick Discord message. A call spun up in minutes. A new concept sketched, refined, and delivered while the momentum was still hot.
Ideas moved fast. A quick Discord message. A call spun up in minutes. A new concept sketched, refined, and delivered while the momentum was still hot.
Ideas moved fast. A quick Discord message. A call spun up in minutes. A new concept sketched, refined, and delivered while the momentum was still hot.
One Process
One Process
One Process
Designs didn’t come as guesses. They arrived as fully thought-through wireframes the dev team could build from immediately.
No friction. No waiting weeks for the next step.
First-pass approvals became the standard. Not the exception.
Designs didn’t come as guesses. They arrived as fully thought-through wireframes the dev team could build from immediately.
No friction. No waiting weeks for the next step.
First-pass approvals became the standard. Not the exception.
Designs didn’t come as guesses. They arrived as fully thought-through wireframes the dev team could build from immediately.
No friction. No waiting weeks for the next step.
First-pass approvals became the standard. Not the exception.
One Source of Truth
One Source of Truth
One Source of Truth
Every idea, every direction, every decision lived in one place.
Clear, aligned and always moving forward. Momentum never broke.
Everyone knew what was happening, what mattered, and what came next.
Every idea, every direction, every decision lived in one place.
Clear, aligned and always moving forward. Momentum never broke.
Everyone knew what was happening, what mattered, and what came next.
Every idea, every direction, every decision lived in one place.
Clear, aligned and always moving forward. Momentum never broke.
Everyone knew what was happening, what mattered, and what came next.
the impact of design that communicates.
the impact of design that communicates.
the impact of design that communicates.
the impact of design that communicates.
“You built a software solution that is intuitive, it looks good, it's clean. So now we've went from just having a beachhead customer to customers in all three sectors either signing up or wanting to sign up.”
Adam Gifford
CEO @Ridgerunner
0:00/1:34
At ICAST, one of the biggest fishing events in the US, Ridgerunner finally put the product in people’s hands. The reaction was instant. People didn’t need long explanations. They didn’t need demos. They clicked around for 15–20 seconds and immediately understood what Ridgerunner was building.
At ICAST, one of the biggest fishing events in the US, Ridgerunner finally put the product in people’s hands. The reaction was instant. People didn’t need long explanations. They didn’t need demos. They clicked around for 15–20 seconds and immediately understood what Ridgerunner was building.
At ICAST, one of the biggest fishing events in the US, Ridgerunner finally put the product in people’s hands. The reaction was instant. People didn’t need long explanations. They didn’t need demos. They clicked around for 15–20 seconds and immediately understood what Ridgerunner was building.
Even without the payment gateway ready for a full launch, Ridgerunner walked away with a pipeline so strong they’re still onboarding brands today.
Even without the payment gateway ready for a full launch, Ridgerunner walked away with a pipeline so strong they’re still onboarding brands today.
Even without the payment gateway ready for a full launch, Ridgerunner walked away with a pipeline so strong they’re still onboarding brands today.
And here’s the real shift: before the redesign, brands said: “I’m already on a platform. I’ll stay there.”
And here’s the real shift: before the redesign, brands said: “I’m already on a platform. I’ll stay there.”
And here’s the real shift: before the redesign, brands said: “I’m already on a platform. I’ll stay there.”
After the redesign, brands said: “How fast can I get into your ecosystem?”
After the redesign, brands said: “How fast can I get into your ecosystem?”
After the redesign, brands said: “How fast can I get into your ecosystem?”
That is the power of clarity, polish, and narrative all working together.
That is the power of clarity, polish, and narrative all working together.
That is the power of clarity, polish, and narrative all working together.
The metrics that
tell the story
0%
0%
Prospects who signal interest after seeing the product demo.
0s
0s
Average time for a prospect to “get it” during demos.
0x
0x
Engagement boost from new makers to legacy brands dropping other platforms to join Ridgerunner.
0x
0x
Faster product to market launch time due to first-pass designs and smart dev handoff.
The metrics that
tell the story
0%
0%
Prospects who signal interest after seeing the product demo.
0s
0s
Average time for a prospect to “get it” during demos.
0x
0x
Engagement boost from new makers to legacy brands dropping other platforms to join.
0x
0x
Faster product to market launch time due to first-pass designs and smart dev handoff.
The metrics that
tell the story
0%
0%
Prospects who signal interest after seeing the product demo.
0s
0s
Average time for a prospect to “get it” during demos.
0x
0x
Engagement boost from new makers to legacy brands dropping other platforms to join Ridgerunner.
0x
0x
Faster product to market launch time due to first-pass designs and smart dev handoff.
A Partnership That Became A REAL SUCCESS STORY
A Partnership That Became A REAL SUCCESS STORY
A Partnership That Became A REAL SUCCESS STORY
A Partnership That Became A REAL SUCCESS STORY
“Inside our office conversations your name became part of our workflow. Anytime we have something we’re trying to think through, we give it to Robert. He’ll design it out and it’s going to be perfect.
“Inside our office conversations your name became part of our workflow. Anytime we have something we’re trying to think through, we give it to Robert. He’ll design it out and it’s going to be perfect.
“Inside our office conversations your name became part of our workflow. Anytime we have something we’re trying to think through, we give it to Robert. He’ll design it out and it’s going to be perfect.
Adam Gifford
CEO @Ridgerunner
When your impact becomes part of their daily operations, that’s when a collaboration turns into a partnership.
When your impact becomes part of their daily operations, that’s when a collaboration turns into a partnership.
This isn’t just a Ridgerunner success story. And it’s not just ours.
It’s what happens when a founder with a clear vision teams up with a partner who knows how to bring it into the real world fast, clean, and aligned with the mission.
This isn’t just a Ridgerunner success story. And it’s not just ours.
It’s what happens when a founder with a clear vision teams up with a partner who knows how to bring it into the real world fast, clean, and aligned with the mission.
Want to see the full Ridgerunner project?
See the full project
Want to see the full Ridgerunner project?
We partner with
VISIONARY FOUNDERS
TO SHAPE THE FUTURE.
LET'S BUILD.
We partner with
VISIONARY FOUNDERS
TO SHAPE THE FUTURE.
LET'S BUILD.
We partner with
VISIONARY FOUNDERS
TO SHAPE THE FUTURE.
LET'S BUILD.
We partner with
VISIONARY FOUNDERS
TO SHAPE THE FUTURE.
LET'S BUILD.